Wondering how working with us works? Every trip we book is customized to what you are looking to experience and see.
Working with us transforms travel planning into a personalized journey with you, and only you in mind every step of the way.
The Process
Discovery Stage
Your journey begins with one single step, a conversation. We want to take the time to chat and get to know you so we can get a good understanding of how, and to what degree, we can work together and to ensure we design a holiday around exactly what you want and what’s important to you. And don’t worry, conversations are free of charge, after all it’s our passion to chat all things travel!
Itinerary Creation & Design
We will begin by sending options curated and chosen to align with your vision and travel style. Together we will work through the options, whether its destinations, accommodation, logistics, or experiences, at your pace and level of involvement depending on whether you enjoy participating in the planning or rather just leave it all to us. Our process is as tailormade as our itineraries themselves.
Fine Tuning the Details
After we have identified the right trip at the right price, the booking process begins. It is now all about dates, details and deadlines. Our job is to take the stress out of travel planning by attending to the minutiae of the trip, so you can relax and enjoy the fun of anticipation! We will provide you with your custom itinerary, any necessary travel documents, and other reference materials that will enrich your experience.
Confirmation & Payment
While a payment, deposit or a credit card number is often required for bookings and confirmations, specific payment details are unique to your booking and the nature of services we are providing you. All payment requirements and amounts will be diligently confirmed with you first, and your payment information is used safely within our systems with no information kept on hand.
Preparation & Reminders
Our services don’t stop after we have your booking confirmed. As a full-service travel concierge company we are with you all the way from discovery to departure and beyond to ensure you are fully prepared for your journey. We monitor potential flight itinerary changes, policy changes, travel restrictions and even help with visa requirements, dinner reservations and so much more.
Bon Voyage!
We make enjoying your holiday even easier as while you are off on your dream adventure, we continue to work in the background on your behalf connecting with our colleagues who are taking care of you on your trip, smoothing any bumps in the road, and finding little ways to make your journey special.